Frequently Asked Questions

Our products are ethically sourced from West African cooperatives, lab-certified, and 100% natural. We focus on pure, unrefined ingredients like shea butter and African black soap for authentic benefits.

Yes, most are gentle and free from harsh chemicals. However, perform a patch test, especially for balms or soaps. Consult a dermatologist if you have allergies.

Shelf life varies: butters like shea (2-3 years), soaps (1-2 years), botanicals like hibiscus (1 year). Store in cool, dry places to extend life.

Many are safe, like shea butter for stretch marks. Avoid strong balms like Aboniki if sensitive to scents. Consult your doctor.

Yes, all are plant-based, no animal testing. Some contain honey (e.g., in soaps), so check labels if strictly vegan.

Shea butter is a fat extracted from the nuts of the shea tree, native to West Africa. It's rich in vitamins A, E, F, and fatty acids for moisturizing and healing skin.

Raw (unrefined) retains more nutrients and healing properties; refined is processed, losing some benefits but odorless/white. Goluwe offers raw for maximum efficacy.

Raw shea is non-comedogenic (rating 0-1), suitable for acne-prone skin if pure. Test on a small area.

Moisturizes dry skin, heals eczema/psoriasis, reduces scars/stretch marks, anti-aging, UV protection (SPF 6-10), soothes burns/allergies.

Shea is a seed, not a nut, but consult a doctor if allergic to latex (contains trace amounts).

3-4 years if stored cool/dry. Signs of spoilage: rancid smell, mold.

Apply directly to skin/hair, whip into body butter, mix in DIY masks/creams. Warm in hands to melt.

Fat from cocoa beans, used in chocolate and skincare. Composed of fatty acids like oleic, stearic, palmitic.

Deep moisturizer, protects barrier, fights aging with vitamin E, soothes rashes/eczema, heals chapped lips, may reduce stretch marks.

Comedogenic rating 4; may clog pores for oily/acne-prone skin. Use sparingly or test.

Rub on dry areas (melts at body temp), in body butters, lip balms, or DIY recipes.

Rare; may cause breakouts or hormonal issues (anti-estrogenic in studies). Spot test for allergies.

Fat from mango seeds, similar to shea/cocoa but lighter. Rich in oleic acid, vitamins A/C/E.

Deep moisturizer without greasiness, anti-aging, heals scars/stretch marks, non-comedogenic, good for acne-prone/dry skin.

Smooth, melts at 86°F (30°C); softer than shea. Store at room temp; refrigerate if melted.

1 year; signs of spoilage: rancid smell.

Direct on skin/hair, in body butters, balms. Mix with oils if too firm.

Handmade in West Africa from roasted plantains, cocoa pods, palm leaves, shea bark; mixed with oils. Brownish-black, soft, earthy smell.

Deep cleanses, exfoliates, treats acne/eczema/psoriasis, evens tone, antibacterial, suitable for all skin types.

Yes, by exfoliating dead cells, reducing dark spots; vitamins A/E help brighten naturally.

No formal date; lasts indefinitely if dry. Mold if wet; store properly.

Yes, but dilute if drying. Use as mask for acne; lather gently.

White film normal on dry soap; dissolves when wet. Hard pieces from bark; lather in hands or make liquid.

Fragranced variant; good for acne but may dry skin. Use moisturizer after.

Herbal ointment for pain relief; contains menthol, camphor, methyl salicylate, eucalyptus/clove oil.

Muscle/joint pain, headaches, congestion, colds. Apply topically; inhale for respiratory relief.

Fast relief, reduces inflammation, improves circulation, natural ingredients.

Skin irritation, allergies, burning. Avoid eyes/open wounds; patch test. Not for pregnant/children without advice.

Rub on affected area; for colds, apply to chest or inhale steam mix.

Dried leaves from hibiscus plant; used in teas, skincare, haircare.

Boosts collagen, retains moisture, exfoliates, brightens tone, fights radicals, reduces inflammation/acne, detoxes.

As tea for internal benefits; infused in oils/masks for topical anti-aging, exfoliation.

Antioxidants, lowers BP/cholesterol/sugar, aids weight loss, fights inflammation.

Hibiscus tea: Steep leaves in hot water. For skin: Mix powder in face mask with yogurt/honey.

Tubers (not nuts); nutty/sweet flavor, high in fiber/resistant starch.

Prebiotic for gut health, aids digestion, lowers blood sugar/cholesterol, antioxidants, heart health, weight management.

Yes, nut/gluten-free; paleo/AIP compliant.

Snack raw (soak if tough), in smoothies, milk, flour for baking, trail mix, salads.

1 year; store dry. No expiration but check for mold.

Tigernut milk: Blend soaked nuts with water. Flour in gluten-free baking. Banana bars, energy bites.